Welcome to Student Services on MySonoran! Sonoran University Student Services is proud to offer support services, assistance and resources to our students and partner with students to maximize their success at Sonoran University and beyond.
This intranet portal is accessible to all Sonoran University students and is designed to offer many features and resources. Please utilize the menu on the left to navigate to different Student Service offices, which include contact information and appointment scheduling.
Student Support Services
ND Student Success Team
Academic Advisor:
Learning Support Specialist:
Student Success and Retention Manager:
MS Online Student Success Team
Online MS students who require assistance should first contact their Student Success Coach:
Students should request an Absence Policy Criteria Review to determine if their absence meets policy criteria. A review is only necessary if you are missing or will miss a graded assessment (test, mandatory attendance, assignment deadline, etc.) per the course syllabus due to all illnesses, accidents/emergencies, family concerns, and other extenuating and unforeseen circumstances out of your direct control (see Student Handbook for more details).
Next steps - Must be completed within 24 hours of occurrence unless incapacitated*:
DOS only reviews requests against policy criteria and does not excuse the absence or determine how to meet course objectives. Only faculty can determine how and if course objectives can be met, including if a missed assessment can be rescheduled. Some assessments are course-critical and unrecoverable if missed.
The third (or more) missed assessments in a course will be sent to the Absence Review Committee to determine if continuation of the course is possible and will achieve course objectives.
Questions about the policy or the process? Contact dos@sonoran.edu.
*Incapacitation occurs when a student is completely impaired, helpless, and unable to perform any functions for themselves, mentally make any decisions, or interact with others. Incapacitation may also occur when a student is physically restricted from communicating with the school due to extenuating circumstances, such as hospitalization, natural disaster, or similar physical limitations not under their direct control.
+Bereavement is limited to three days. Please identify the situation with the Dean of Students in your request. Situations connected to a bereavement may fall under different classifications.
NOTE: Transmittable and Contagious Illness Protocol
Students with illnesses that display any of the following symptoms, not part of a previously diagnosed chronic medical condition, even if not missing a graded assessment, will be placed on temporary Quarantine Protocol, and must remain off campus until released by the Dean of Students.
Please follow the Next Steps above. Faculty understand this protocol and will work with students when a quarantine occurs. Some students may be able to participate virtually, if available, with the permission of their faculty.
Students are eligible to return when two conditions have been fully met:
Please use the button below to schedule an phone or in-person appointment with the following individuals:
Schedule Appointment
Posted 2/7/2024
Effective October 2, 2023
Master of Science Clinical Mental Health Counseling Supplement to the Sonoran University Course Catalog and Student Handbook for the 2023-2024 academic year.
Effective 07/03/2023
posted 2/22/2023
Revised 11/20/2020
Posted 9/29/2020