Graduate school is an exciting challenge, but sometimes it can all feel a little overwhelming. To support the emotional and physical well-being of our community, Sonoran University partners with Uwill, a student mental health and wellness service that provides students with free access to short-term teletherapy and wellness resources.
Schedule UMatch Short-Term** Teletherapy
Getting started is easy:
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Register with Uwill using your Sonoran University email address.
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Choose a therapist based on your preferences, including availability, gender, language, ethnicity, and focus area.
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Select an appointment time that works for you, with daytime, evening, and weekend availability.
Looking for Wellness Resources? Try Urise
Uwill also provides students with free access to on-demand wellness programming through Urise.
Select Wellness from the left navigation in Uwill to explore resources designed to help you relax, recharge, and support your overall well-being. Programming includes yoga, meditation, mindfulness, and more.
Use these resources anytime to help you find greater focus and balance as you navigate graduate school.
Private. Secure. Confidential.
Access to Uwill is quick and easy. You can register and schedule your first session in just a few minutes using your Sonoran University email address.
For assistance accessing or using Uwill, contact support@uwill.com.
For questions about Sonoran University's counseling and health services resources, contact the Dean of Students Office at DOS@sonoran.edu.
UMatch Teletherapy Credits
Each year on October 1, Sonoran students receive 240 UMatch credits to use for short-term teletherapy services.
How credits are used:
- Video or Phone Session (30 minutes): 30 credits
- No-shows and appointments canceled within 24 hours will still deduct 30 credits.
- Chat Session (15 minutes): 15 credits
- No-shows and appointments canceled within 24 hours will still deduct 15 credits.
- Messaging (one two-way exchange): 5 credits
Important information about your credits:
- Credits do not accumulate or roll over from year to year. Each October 1, your available UMatch balance resets to 240 credits.
- If you use all of your UMatch credits before October 1, you may be prompted to request additional credits from Sonoran University's limited pool of supplemental sessions. When supplemental credits are available, students may be granted up to 30 additional credits.
- If additional Sonoran credits are unavailable or have also been used, other options may include waiting for the annual October 1 credit renewal or purchasing additional credits directly through Uwill, if available.
**About Short-Term Counseling
Uwill provides short-term, solution-focused counseling for acute or immediate concerns. Your Uwill provider will assess your needs and determine whether Uwill's services are appropriate for the support you are seeking.
Please keep in mind: Some concerns, particularly those requiring ongoing management, specialized treatment, or long-term care, may fall outside the scope of Uwill's short-term counseling model. In those situations, Uwill may recommend connecting with a healthcare provider through your insurance network or with resources available in your community.
When Talking With Your Uwill Provider
When describing why you are seeking support, focus on what you are currently experiencing, how it is affecting you, and what you would like help with, rather than trying to identify or diagnose the cause yourself.
For example, instead of describing your concern primarily as “I think I have ADHD” or “I have anxiety,” describe the experience that prompted you to seek support:
“I become overwhelmed before exams, have difficulty focusing when I study, and don't sleep well the night before.”
Specific examples help your provider understand what you are experiencing and determine how Uwill's short-term counseling services can best support you.
If you have an established diagnosis or are asked about your medical or mental health history, always provide accurate information. Remember that Uwill's teletherapy services are designed for short-term, solution-focused support rather than ongoing treatment or management of established mental health conditions.