Help

Preparing for your Zoom Meeting

Make sure you have the necessary equipment:

  • A current Internet Browser on your computer (Safari, Chrome, Firefox, etc.)
  • An reliable broadband internet connection
  • Recommended:  Wired or wireless headset/earbuds with microphone
  • Webcam – built-in (most laptops have this) or USB plug-in

Helpful hints

  • Download and install the Zoom client software on your computer - visit https://zoom.us/download
  • Close out of any non-essential apps on your computer - especially those that may use your camera, speakers, or microphone (Pandora, Facebook, WhatsApp, etc.)
  • Plan to be in a quiet, well-lit environment when joining the meeting
  • Consider muting yourself when you are not speaking - this reduces the potential for background noise in the meeting
  • If your internet connection becomes unstable, disable your webcam (stop video) to reduce bandwidth requirements
  • If you are using the chat feature and want to send a private message to another participant, double click on their name in the participants list and make sure you are not sending the message to 'everyone.'

Test your Equipment - Join a Zoom Test Meeting

You can join a test Zoom meeting to familiarize yourself with the process - navigate your browser to https://zoom.us/test 

You can also confirm your device setup directly in the Zoom meeting:
https://support.zoom.us/hc/en-us/articles/201362283-Testing-computer-or-device-audio